Return Policy

At Artee, each abaya is carefully crafted and inspected to ensure the highest quality. Because of the nature of our products, we follow a strict No Return and No Exchange Policy.

1. No Returns or Exchanges

• All sales are final. Once a purchase is made, items cannot be returned or exchanged.

• This policy applies to both in-store and online purchases.

2. Exceptions

Returns or exchanges will only be considered if:

• The item is defective or damaged at the time of purchase.

• You notify us within 24 hours of receiving the item, providing proof of defect (in-store verification or photos for online orders).

If approved, we may offer a replacement of the same item or store credit. Cash refunds are not provided.

3. Custom Orders

• Custom-made or altered abayas are not eligible for return or exchange under any circumstances.

4. Hygiene & Quality Reasons

• Due to the intimate and personal nature of clothing, and to maintain hygiene standards, returns and exchanges are not permitted.

5. Contact Us

If you believe your product is defective or received in error, please contact us immediately: